Pamela Campanelli is a survey methods specialist, chartered statistician, fellow of the academy of social sciences and an international trainer, researcher and consultant who runs her own business (http://www.thesurveycoach.com/). Her background is in social statistics, survey methodology, and psychology with a special interest in the study of survey error and data quality focusing on questionnaire design, question testing strategies, interviewing techniques, sampling and weighting, survey analysis, and mixed-mode designs. In addition to providing consultancy, conducting research, writing papers, reviewing for journals, advising committees, Dr. Campanelli’s focuses on providing training courses. She is committed to high quality learning. She believes in delivering courses that are lively and engaging, foster an informal and interactive atmosphere, communicate concepts in a straightforward and accessible way, illustrate the material through the use of ‘real life’ examples, and provide workshops to put theory into practice.